Text graphic with words: 'Bye Bye Bank Rage' and 'Experiential' in bold orange on a black background.

Heritage Bank

The video below explains the campaign well. In a snapshot, Heritage Bank, a regional ex-mutual building society, wanted a ‘Switch bank’ campaign. Switching banks is one of the top ten real pain in the arse jobs to do. So, add some emotion to the process, some entertainment, and the decision to switch might become real. By utilising the public sentiment out there against the lazy money grabbing Big 4, we gave Joe Public an avenue to vent his/her frustration before switching. Vote with a rotten tomato against, (or for) their banks via a live banner. Overwhelmingly, it was a vote against the banks. I happen to be the cleaner in the 24 hour live feed, mopping up the floor of slippery tomatoes. It was the messiest set I’ve ever been involved with.

This campaign did well at the awards. Client of the year too.

City street scene with a bus stop shelter and several people waiting. Multiple orange taxis are parked along the curb. A building with glass windows and a sign reading 'HERITAGE BANK' is visible, with a large billboard advertising 'bye bye bank rage' and '260 Queen Street' overhead.
A woman is pressing a button labeled 'When pigs fly' on a touchscreen kiosk that asks 'your big bank?' with options 'Yes' and 'No'.

A bus shelter takeover campaign throughout the city. My absolute favourite was getting the top of the bus shelter to be media. Not sure how much the media company charged for this. And conveniently outside Westpac head office. So we took advantage of this view point (from their point of view) and gave them a customised message. Word on the street was that Westpac sent some of their staff to balance out the votes in favour of the Big banks.

Computer screen displaying news website with headlines, images, and advertisements, focused on bank-related content and sports.
Computer screen displaying news website with headlines, images, and advertisements, including a poll with options for 'Yes' or 'No' about loving your big bank.

But the real essence of this campaign was a 24-hour banner takeover of the Courier Mail, with an expandable live banner that you could interact with. And by that I mean throw a heap of rotten tomatoes at the Big 4.

A colorful advertisement for Heritage Bank encouraging customers to switch banks easily, featuring a professional man in a suit, with text promoting the bank's benefits, a form for switching accounts, and the website bye bye bank rage.com.
Heritage Bank pamphlet with a man in a suit on the cover, featuring the slogan 'Hello Heritage. People first.' Also a flyer with the phrase 'Say bye bye bank rage. Say hello Heritage.' and additional information about the bank.
Heritage Bank advertisement with a smiling man in a suit, red and orange background, and text promoting switching to Heritage Bank with the slogan "People first."

Various ads driving people to byebyebankrage.com.au

And explaining how easy it is to switch.